Providing cable television service is no easy task.
1-800 We Answer Television Call Center service understands the challenges of providing service to thousands of people in the most expeditious manner possible. We are well versed, not only in taking messages, but also in placing orders, tracking down service technicians, explaining rates and procedures, and basic troubleshooting.
The importance of your business is paramount. Your clients depend on you to provide them with fast, efficient service, no matter how many calls you receive. 1-800 We Answer Television Call Center service can help you to streamline your company by taking over many of the tasks that take up your valuable time, while simultaneously saving you money. But don't choose 1-800 We Answer Call Center service just because we cost less. Your clients deserve the finest service. If callers can't get through to you because you are on the phone, out of the office, or because you are currently contracted with an call center service that cannot get your calls answered in a timely manner, you are going to get complaints or lose business. The Number One complaint people have when they hire an call center service is rude telephone representatives. At 1-800 We Television Answer Call Center service, after intense screening, we hire only courteous and intelligent call service attendants to answer your calls -- folks who genuinely care about you and your business.
1-800 We Answer Call Center service was established 35 years ago with one goal in mind -- to dramatically and constantly improve the industry standard for telephone call center services -- and by doing so we are creating the standard of excellence to which all others should be compared.
We Answering your calls in accordance with your instructions, 24-hour-a-day. Your secretary will get the caller's name, company, phone number, and any additional information that you have requested us to obtain or that the caller wishes to leave.
Whether you service the Tri-State area, California, Europe, Asia, or anywhere else around the globe, we can notify your office via email every time you receive a call. Our professional staff includes multi-lingual English/Spanish telephone representatives.
A voice mail-first option saves you time and money by giving your callers a recorded message, transferring only emergency calls to a live operator and all other calls to voice mail.
Message access can be dispatched via cellular phone, PDA, email, paging, fax or voice mail. A live operator can even transfer the caller to a voice mail. So, if you have a six-person company, each person can have their own personal voice mail.
Emergency notification can be arranged and changed on request
The office simulation can be further enhanced by adding pager, mail service or fax service, or any of the peripheral services detailed on this website. We can also arrange for a White Pages Listing to make your office complete.