New York, NY March 2013
TMR, Inc. has been acquired by 1-800 We Answer Call Centers in a major expansion of the company’s market research division.
TMR is an experienced leader in the areas of medical, industrial and consumer telephone research. By acquiring TMR, 1-800 We Answer increases its
capability to support in-depth research studies and data collection conducted via web and mail. TMR earned its reputation by combining cutting-edge call
center technology with a common-sense approach to market research, providing reliable, actionable data at affordable rates for companies and
organizations around the nation. This purchase helps 1-800 We Answer continue to lead the field in communications solutions, inbound and outbound call
center services, telemarketing and market research.
New York,NY Jan 2013
1-800 We Answer earns SmartCEO Magazine Top 100 Best Run Company Distinction
President/CEO Rob Porter comments,
“Acquiring key customers through acquisitions has enabled 1-800 We Answer to grow rapidly and expand into new markets. Over the last three years, We
Answer has purchased 14 answering services across the United States and has created a network of call centers servicing thousands of clients nationwide.
Integrating key new clients and hundreds of new employees into our existing infrastructure has been a challenging and rewarding process. We are especially proud that the core customer base of all recent acquisitions has remained intact, strengthening the one brand and giving us the added satisfaction of
being a job creator in this unusually down economy.”
New York, Nov. 19,2012
Hurricane Sandy Response 1-800 We Answer Call Center provided crucial around-the-clock answering service and call center
support for thousands of businesses and individuals devastated by Hurricane Sandy. The emergency call
answering preparedness strategy implemented by company President and CEO Robert Porter was deemed a huge success, aiding recovery and relief efforts for longtime clients and new client accounts who activated service during the hurricane and in the days that followed.
New York, NY October 2012
1-800 We Answer Call Center announces purchase of Pasadena, California medical answering service. Nationwide call center service
provider, 1-800 We Answer has acquired Medical Practice Solutions, Inc. of Glendora, CA. MPSI clients welcome the dedicated team of contact center
professionals who provide cost effective outsourcing solutions for medical professionals across California. The HIPAA compliant service offers a complete
customizable suite of medical call center services that streamline and improve healthcare providers’ telephone communications. With over 45 years of
proven call outsourcing experience, 1-800 We Answer remains the top choice for doctors and medical industry professionals.
New York, August 21, 2012
Inc. Magazine has recognized 1-800 We Answer, the nationwide call center
services provider, as one of the fastest growing private United States businesses, ranking at number 2630. This is the company’s third consecutive
appearance in the annual Inc. 5000 list, published each September since 2007. Inc. Magazine noted 1-800 We Answer’s growth of 91% in overall revenue
during 2009 through 2012. The list identifies fast-moving, for-profit, entrepreneurial businesses that exhibit exceptional revenue growth during their
last three years of operations. To be included in this highly selective list, companies must be U.S. based, privately held, for-profit and independent
companies that have incorporated prior to December 31, 2011and not subsidiaries or divisions of other companies.
New York ,NY - August 2012
1-800 We Answer, Inc. is a proud recipient of the 2012 Best of Manhattan Award,
received for achieving exceptional marketing success in New York City. The program honors local businesses who provide outstanding services to clients
and communities in NYC and who promote a positive business image throughout the region.
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New York ,NY - April 2012
1-800 We Answer Call Center has been recognized by DiversityBusiness as an outstanding provider of call center services in the United States and is listed in the 2012
DiversityBusiness' "Top Business List". We Answer has achieved record growth during the last three years of operations and is ranked at # 380 on
the list of the Top 500 Privately-held Businesses in the United States. Award judges evaluated privately-held businesses based on annual gross revenue and other significant elements of their corporate profiles.
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New York, NY - April 2012
SmartCEO Magazine recognizes Rob Porter,
President and CEO of 1-800 We Answer Call Center in the Smart100 Book featuring selected CEOs living within the region who display excellence in leadership, philosophy and character. 1-800 We Answer's dedication to customer service is embodied in the company's "Phones Up" call to action mantra.
This dedication has accelerated company growth by 202% since 2007, and the company has grown to 12 locations, including a telephone market research
facility in Philadelphia.
New York, NY - January 2012
1-800 We Answer Purchases Partners 24/7 Answering Service. 1-800 We Answer, Inc. continues to expand its local business telecommunications support services, acquiring Partners 24/7 of Overland Park, Kansas. The company is
excited to provide call center services for the wide variety of businesses and industries supporting Kansas City and the Midwest region. Midwestern
nonprofits and local government agencies can also take advantage of We Answer's local office presence to plan effective support campaigns for long term or short term call center projects. 1-800 We Answer's multilingual live operators play a crucial role in the day to day phone management for thousands of
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New York, NY - September 2011
1-800 We Answer Acquires Carol's Answering Service , a Texas based live operator answering and message service serving the Fort Worth/Dallas region since 1979. We Answer believes the entire group will benefit from this acquisition as we continue to grow as a diverse nationwide call center. Carol's Answering Service customers will continue to receive personal customer service, attentive account support and friendly operator service that they have
enjoyed for many years.
New York, NY. August 2011
1-800 We Answer, Inc. Ranks on the Inc. 5000 List of Fastest Growing Companies in America for 2011. 1-800 We Answer, Inc. has been ranked #1995 on the annual Inc 5000 List of Fastest Growing Companies in America. This achievement
recognizes We Answer's significant sales growth during the past three years, and reflects the company's transformation into a nationwide network of call
centers. 1-800 We Answer operates 13 call center locations across the United States and provides superior communications outsourcing support to
businesses, government agencies, educational institutions and the healthcare industry . The company ranks in the top 40% of all companies and in the top
30% in the business services category. 1-800 We Answer is honored to receive recognition by a major business media organization as a telecommunications
industry innovator for the 2nd straight year.
New York, NY - August 2011
1-800 We Answer is Committed to Latest PCI PCI DSS Security Upgrades 1-800 We Answer, Inc. is committed to the latest IT
upgrades in its New York Answering Service and Call Center to ensure compliance with the Payment Card Industry Data Security Standard (PCI DSS). The
upgrade involves software and server technology including firewall systems deployed in its headquarters. Compliance with PCI DSS is mandatory for all businesses that accept, transmit or store any credit card data. 1-800 We Answer continues to
conduct quarterly scans to ensure the highest security standards are met. Rigorous monitoring of PCI DSS is a call center's first defense against
intrusion and theft, since online debit and credit card fraud the card schemes are a constant threat to the entire industry.
New York, NY - May 2011
1-800 We Answer, nationwide call center provider finalized its purchase of Ameritel - American Telemessaging based in Montgomery,
Alabama. Ameritel has served the business and healthcare community of Alabama and the Southern United States for over sixty years with excellent
customer service support. Ameritel's client base will benefit from 1-800 We Answer's "Customer First" philosophy, advanced technologies and cost-effective services. Headquartered in New York City, with centers in six states, 1-800 We Answer Call Center continues its dedication to providing complete
communications solutions including bi-lingual live operator call center, telemarketing, and market research services.
New York, NY - April 2011
1-800 We Answer, Inc. has acquired Avetel Computer and Answering Service of Plymouth, Massachusetts. Business owners throughout Cape Cod and Southern Massachusetts have turned to Avetel to answer their telephone calls from customers and suppliers, clients and healthcare patients. Avetel provides the region's businesses with fully-customizable telephone messaging and contact center support. 1-800 We Answer, Inc. will continue to support Avetel's customers with reliable telephone call center service support and personal, professional one-on-one account attention.
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New York, NY - January 2011
1-800 We Answer Call Center announces its accquistion of StarTel Answering Service, headquartered in El Centro, CA. Southeastern California companies utilizing StarTel's services will continue to grow with 1-800 We Answer's customer first call support. Bilingual Spanish and English live operators offer unique communications outsourcing solutions tailored to fit businesses of any size.
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New York, NY - November 2010
The Wall Street Journal quotes Rob Porter, President/Owner of 1-800 We Answer Call Center in a
recent article about "Bells Are
Ringing" . After years of relying on voicemail communications, companies are realizing the importance of live operator customer support interaction
and returning to communications solution providers such as 1-800 We Answer.
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New York, NY - August 2010
1-800 We Answer,Inc. joins Inc. 5000 list of fastest growing companies in America.1-800 We Answer, Inc., international call
center services provider, has been ranked as one of the fastest-growing private companies in the United States by Inc. Magazine. Companies considered
for membership in the Inc. 5000 must be U.S. based, privately held, for-profit and incorporated previous to 2008. In its annual Inc. 500/5000
issue,1-800 We Answer,Inc. was ranked at number 1428. Inc. Magazine cited the Company's growth of 42% during 2009 and posting overall revenue growth of
over 202% during the period following 2006 as key reasons for inclusion in this exclusive list.
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