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At 1-800 We Answer call center your business is our business. A missed call can mean a lost sale. We offer a complete range of services, from order taking to voicemail to customer service that will boost your business and increase your profits. Our polite, well trained operators ensure you are never out of touch with your clients.
New York, NY March, 2014
1-800 We Answer has acquired EMH Opinion Sampling of Sacramento, California. EMH, a veteran marketing research company designs and conducts commercial market research campaigns, political surveys and opinion polls utilizing sophisticated sampling methodologies and data mining techniques. EMH, a recipient of the Market Research Association’s prestigious Professional Researcher Certification, has been cited as a Provider of Primary Quantitative Data Collection Expertise and will extend the scope and reach of We Answer's Market Research division.
New York, NY March, 2014
1-800 We Answer expands operations by acquiring Mobile’s Answer Service, Inc., a reputable and long standing Gulf Coast call center. Utilizing the company’s national network of live operator customer service representatives, the region’s businesses will have access to extensive resources that provide complete 24-hour, secure call center solutions. Together with an existing Montgomery office, 1-800 is dedicated to providing outstanding customer service support to businesses throughout Alabama and the surrounding states.
New York, NY January 2014
1-800 We Answer is pleased to welcome Winifred Donahue’s Answering Service to its nationwide network of outsourced communications providers. CEO Rob Porter comments, “WDAS has been serving Trenton and New Jersey for over 30 years and has built a strong reputation as a trusted, reliable and professional answering service provider. We are excited to offer an expanded range of services and communications solutions for all existing and prospective clients who rely on our customer first business model for their answering service and call center requirements."
New York, NY September,2013
1-800 We Answer, a leader in providing world-class communications outsourcing support, announces its contract award to partner with the Las Vegas Convention and Visitors Authority to boost convention attendance through event promotion and telemarketing services. LVCVA is responsible for developing and marketing the Las Vegas brand, supporting city efforts to encourage new and repeat tourism for the area. 1-800 We Answer will provide support for each of the approximately 60 events on the LVCVA roster per each year, encouraging and promoting conventions as well as generating hotel occupancy.
New York, NY July 2013
1-800 We Answer Call Centers announces move to new headquarters.
Nationwide provider of outsourcing services, 1-800 We Answer has completed its move to an upgraded custom built office in midtown Manhattan. Increased sales,acquisitions and expanded market share has allowed President/CEO Robert Porter to realize a longtime goal to provide employees the most comfortable and productive work environment possible. Located at 131 West 35th Street, the location is only blocks away from easily accessible major transportation hubs such as Penn Station, Grand Central Station and The Port Authority.
New York, NY March 2013
TMR, Inc. has been acquired by 1-800 We Answer in a major expansion of the company’s market research division. TMR is an experienced leader in the areas of medical, industrial and consumer telephone research. By acquiring TMR, 1-800 We Answer increases its capability to support in-depth research studies and data collection conducted via web and mail. TMR earned its reputation by combining cutting-edge call center technology with a common-sense approach to market research, providing reliable, actionable data at affordable rates for companies and organizations around the nation. This purchase helps 1-800 We Answer continue to lead the field in communications solutions, inbound and outbound services, telemarketing and market research.
New York,NY Jan 2013
1-800 We Answer earns SmartCEO Magazine Top 100 Best Run Company Distinction
President/CEO Rob Porter comments,
“Acquiring key customers through acquisitions has enabled 1-800 We Answer to grow rapidly and expand into new markets. Over the last three years, We Answer has purchased 14 answering services across the United States and has created a network of call centers servicing thousands of clients nationwide. Integrating key new clients and hundreds of new employees into our existing infrastructure has been a challenging and rewarding process. We are especially proud that the core customer base of all recent acquisitions has remained intact, strengthening the one brand and giving us the added satisfaction of being a job creator in this unusually down economy.”
New York, Nov. 19,2012
Hurricane Sandy Response 1-800 We Answer provided crucial around-the-clock answering service support for thousands of businesses and individuals devastated by Hurricane Sandy. The emergency call answering preparedness strategy implemented by company President and CEO Robert Porter was deemed a huge success, aiding recovery and relief efforts for longtime clients and new client accounts who activated service during the hurricane and in the days that followed.
New York, NY October 2012
1-800 We Answer Call Center announces purchase of Pasadena, California medical answering service. Nationwide call center service provider, 1-800 We Answer has acquired Medical Practice Solutions, Inc. of Glendora, CA. MPSI clients welcome the dedicated team of contact center professionals who provide cost effective outsourcing solutions for medical professionals across California. The HIPAA compliant service offers a complete customizable suite of medical call center services that streamline and improve healthcare providers’ telephone communications. With over 45 years of proven call outsourcing experience, 1-800 We Answer remains the top choice for doctors and medical industry professionals.
New York, August 21, 2012
Inc. Magazine has recognized 1-800 We Answer, the nationwide call center services provider, as one of the fastest growing private United States businesses, ranking at number 2630. This is the company’s third consecutive appearance in the annual Inc. 5000 list, published each September since 2007. Inc. Magazine noted 1-800 We Answer’s growth of 91% in overall revenue during 2009 through 2012. The list identifies fast-moving, for-profit, entrepreneurial businesses that exhibit exceptional revenue growth during their last three years of operations. To be included in this highly selective list, companies must be U.S. based, privately held, for-profit and independent companies that have incorporated prior to December 31, 2011and not subsidiaries or divisions of other companies.
New York ,NY - August 2012
1-800 We Answer, Inc. is a proud recipient of the 2012 Best of Manhattan Award, received for achieving exceptional marketing success in New York City. The program honors local businesses who provide outstanding services to clients and communities in NYC and who promote a positive business image throughout the region.
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March 31, 2014 News Archive>>>